Terms of service

Last Updated: October 30, 2026

Overview

Welcome to Boots Avenue! The terms "we", "us" and "our" refer to Boots Avenue.

Boots Avenue operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Boots Avenue is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (the "Terms of Service"), describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, warranties, liability and other conditions.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, you should not access or use our Services.

These Terms do not limit any rights you may have under applicable consumer protection laws.

1. Access and Account

By using our Services, you represent that you are at least the age of majority in your state or country of residence, or that you have the necessary permission to use the Services.

To browse our store, place orders or purchase products, you may be required to provide personal information, including your email address, billing address, payment information and shipping details.

You agree that all information you provide is accurate, current and complete.

You are responsible for maintaining the security of your account credentials and for all activity conducted through your account.

You may not transfer, sell or assign your account to another person without our authorization.

2. Our Products

We make every effort to accurately describe and display the products available on Boots Avenue.

However, product colors and appearance may vary slightly depending on your device, screen settings and lighting conditions.

We aim to provide accurate product photographs, descriptions, sizing information and other relevant details.

These variations do not affect your rights if a product is defective, materially different from its description or otherwise fails to comply with applicable consumer protection laws.

Product descriptions, availability and specifications may be updated without prior notice.

We reserve the right to discontinue products or limit quantities where permitted by law.

3. Orders

By placing an order on Boots Avenue, you are submitting an offer to purchase the selected products.

Your order becomes accepted when we confirm acceptance.

Payment must be successfully processed before your order can be fulfilled.

We reserve the right to decline or cancel orders where permitted by applicable law, including in cases involving suspected fraud, payment issues or significant product availability errors.

If we cancel an order after payment has been collected, we will issue the appropriate refund.

Please review your order carefully before completing your purchase.

Returns are accepted within 14 days after delivery for eligible products, in accordance with our Return & Refund Policy.

To request a return, contact us at contact@bootsavenue.com.

Nothing in these Terms limits any mandatory consumer cancellation, withdrawal or refund rights.

Products are intended for personal or household use unless otherwise expressly stated.

4. Prices and Billing

All prices displayed on Boots Avenue are subject to change without prior notice.

The price applicable to your purchase is the price displayed at the time your order is submitted and confirmed.

Applicable taxes, shipping fees and other charges will be disclosed at checkout as required by law.

Additional customs duties or import charges may apply depending on the destination, where clearly disclosed and permitted by law.

We may offer discounts, promotions or special offers subject to separate terms and conditions.

You agree to provide accurate billing and payment information and to keep your account details up to date.

You confirm that you are authorized to use the payment method provided.

5. Shipping and Delivery

We provide estimated shipping and delivery times in our Shipping Policy and, where applicable, during checkout.

Delivery times are estimates unless expressly guaranteed.

We make reasonable efforts to ship orders within the communicated timeframe.

If we cannot ship within the stated timeframe, we will notify you and provide the cancellation, delay-consent or refund options required by applicable law.

Shipping delays may occur because of circumstances outside our reasonable control, including severe weather, transportation disruptions, customs processing or other unforeseen events.

Risk of loss or damage during shipment remains with Boots Avenue until the products are delivered to you or your designated recipient, except where applicable law provides otherwise.

Mandatory consumer rights are not affected by shipping delays or events beyond our control.

For additional information, please refer to our Shipping Policy.

6. Intellectual Property

All content available on Boots Avenue, including website design, text, graphics, photographs, videos, logos and other materials, is owned by Boots Avenue or its respective rights holders.

Such materials are protected by applicable intellectual property laws.

Product trademarks, brand names and logos remain the property of their respective owners.

Purchasing a product does not transfer intellectual property rights relating to its design, branding or underlying technology.

You may use our website and Services for personal, non-commercial purposes.

You may not reproduce, distribute, modify, republish or commercially exploit website content without the appropriate authorization.

The Shopify name and logo remain the property of Shopify.

All third-party trademarks remain the property of their respective owners.

7. Optional Tools

We may provide access to third-party tools, applications or services through our website.

These tools may be provided without warranties or endorsements from Boots Avenue.

Your use of third-party tools is subject to the terms and conditions established by their providers.

We recommend reviewing those terms before using such services.

We may introduce additional tools or features in the future. Unless otherwise stated, those features will also be subject to these Terms of Service.

8. Third-Party Links

Our website may include links to third-party websites or services.

Boots Avenue does not control these external websites and is not responsible for their content, security practices or privacy policies.

If you choose to visit a third-party website, you do so at your own discretion.

We recommend reviewing the applicable policies and terms before making purchases or sharing personal information with third parties.

9. Relationship With Shopify

Boots Avenue operates its online store using the Shopify platform.

Shopify provides the technical infrastructure that enables our website and certain related services to function.

When you use our website, your device may communicate with Shopify systems.

However, purchases made through Boots Avenue are transactions between you and Boots Avenue.

Shopify is not the seller of products purchased from our store.

Nothing in these Terms excludes liability that cannot legally be excluded.

10. Privacy Policy

Our Privacy Policy explains how personal information may be collected, used, stored and shared when you interact with our website.

Because our store uses Shopify, certain information may also be collected and processed by Shopify to provide payment processing, website functionality, fraud prevention and other services.

Information may be transferred to service providers operating in other countries.

For further information, please review our Privacy Policy and Shopify's Privacy Policy.

11. Feedback

If you submit reviews, comments, suggestions or other feedback regarding our products or Services, you grant Boots Avenue permission to use, reproduce, display and publish that feedback for legitimate business purposes, including improving and promoting our Services.

You confirm that you have the necessary rights to submit the content.

You agree not to submit unlawful, misleading, abusive, defamatory or otherwise inappropriate material.

We reserve the right to moderate or remove content that violates these Terms or applicable law.

You remain responsible for the accuracy and legality of the content you submit.

12. Errors, Inaccuracies and Omissions

Occasionally, information displayed on our website may contain typographical errors, inaccuracies or omissions.

These may relate to product descriptions, prices, promotions, availability or shipping information.

We reserve the right to correct inaccurate information and update our website.

If a material pricing or product error affects your order, we will contact you where required by law.

We will not substitute a materially different product without your agreement.

If an order is canceled after payment has been collected, the amount paid for the canceled items will be refunded in accordance with applicable law.

13. Prohibited Uses

You agree to use Boots Avenue only for lawful purposes.

You may not:

• Use our website for illegal or fraudulent activities.

• Violate applicable laws or regulations.

• Infringe intellectual property rights.

• Harass, threaten or abuse other individuals.

• Submit false or misleading information.

• Distribute malicious software, viruses or harmful code.

• Attempt unauthorized access to our systems.

• Collect personal information about other users without authorization.

• Use our website to distribute unsolicited commercial messages.

• Circumvent website security features.

We reserve the right to restrict or terminate access to our Services when these Terms are violated, subject to applicable law.

14. Automated Agents

Automated systems, software agents, bots and similar technologies accessing our Services must comply with applicable laws and our website's access restrictions.

Automated agents must identify themselves where required and must not attempt to circumvent security measures, CAPTCHAs or other technical restrictions.

We may implement reasonable technical measures to control unauthorized automated access.

Nothing in this section restricts rights that cannot legally be limited.

15. Termination

We may suspend or terminate access to our Services if you violate these Terms or engage in unlawful activity, subject to applicable law.

Termination does not eliminate any payment obligations or other responsibilities that arose before termination.

Provisions relating to intellectual property, liability, privacy and other matters intended to survive termination will remain effective where legally permitted.

16. Disclaimer of Warranties

Information provided through our website is intended for general informational purposes.

We make reasonable efforts to maintain accurate and up-to-date information.

To the fullest extent permitted by applicable law, our website and its digital features are provided "as is" and "as available."

We do not guarantee uninterrupted or error-free access to the website.

This disclaimer does not affect any express product guarantee, mandatory statutory warranty, right to a remedy for defective or nonconforming products or other non-waivable consumer protection.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Boots Avenue and its service providers will not be liable for indirect, incidental, special or consequential losses resulting from use of the website that were not reasonably foreseeable.

Nothing in these Terms excludes or limits liability for fraud, willful misconduct, personal injury or death where such liability cannot legally be limited.

Nothing in these Terms removes your rights concerning defective products, nonconforming goods, legally required delivery obligations or other mandatory consumer protections.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for third-party claims arising directly from your unlawful use of our Services or intentional infringement of another person's rights.

This provision does not require you to compensate Boots Avenue for circumstances outside your control.

It does not remove or limit mandatory consumer protections.

We will notify you of relevant claims and will not settle matters imposing non-monetary obligations on you without your reasonable consent.

19. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed to the extent required by applicable law.

The remaining provisions will continue to apply.

Nothing in these Terms limits non-waivable consumer protection rights.

20. Waiver and Entire Agreement

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision in the future.

These Terms, together with our published policies, constitute the agreement governing your use of our Services.

They supersede previous agreements or communications relating to the same subject matter, except where applicable law provides otherwise.

21. Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent, except where applicable law provides otherwise.

Boots Avenue may transfer its rights and obligations in connection with legitimate business operations, subject to applicable legal requirements.

22. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where the legal entity operating Boots Avenue is established, except where mandatory consumer protection rules require otherwise.

Nothing in these Terms limits your right to bring claims before courts available to you under applicable law or to rely on mandatory consumer protection rules in your place of residence.

The legal business name and business address of the entity operating Boots Avenue should be provided in our Contact Information or Legal Notice.

23. Translations

These Terms may be made available in languages other than English.

If discrepancies arise between different language versions, the English version will be used for interpretation to the extent permitted by applicable law.

This does not limit mandatory language requirements or consumer rights.

24. Headings

Section headings are included for convenience and do not alter the meaning or interpretation of these Terms.

25. Electronic Communications

By using our Services or placing an order, you acknowledge that we may send transactional and service-related communications electronically.

These communications may include order confirmations, shipping updates, account notices, return information and updates to our policies.

You are responsible for keeping your contact details accurate and current.

26. Changes to These Terms

We may update these Terms of Service to reflect changes in our operations, Services or legal obligations.

The most recent version will be published on this page.

Material changes will be communicated where required by applicable law.

Updated Terms will become effective on the date specified in the relevant notice.

Continued use of the Services following applicable updates constitutes acceptance to the extent permitted by law.

27. Contact Information

If you have questions concerning these Terms of Service, your order or our Services, please contact us:

Boots Avenue

Email: contact@bootsavenue.com

Website: https://bootsavenue.com

Additional business contact information is available in our Contact Information Policy.